Changes to this privacy policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Updates will be posted on the Site, and we will revise the “Last Updated” date. Additional steps required by law will also be taken.

How we collect and use your personal data?

We collect personal information from various sources to provide and improve the Services. The information we collect and use depends on your interactions with us.In addition to the uses outlined below, we may use the information we collect to communicate with you, provide or improve the Services, comply with legal obligations, enforce terms of service, and protect the Services, our rights, and the rights of others.

What personal data we collect?

Information we collect directly from you

The information you provide through the Services may include:

• Contact information: Name, address, phone number, and email address.
• Order information: Name, billing address, shipping address, payment details, and contact information.
• Account information: Username, password, security questions, and other account security data.
• Customer support information: Details you share in communications, such as messages sent through the Services.

Some features require this information to function. If you choose not to provide it, certain features may be unavailable.

Information we collect about your use

We may automatically collect information about your interactions with the Site ("Usage Data") using cookies, pixels, or similar technologies. This includes:

• Device and browser information.
• IP address and network connection details.
• Activity on the Site, such as pages viewed and actions taken.

Information we obtain from third parties

We may receive information about you from vendors and service providers to support our services and enhance your experience on our Site. This may include:

• Payment processors: Handling payment details to complete transactions.
• Service providers: Companies that support our Site, including hosting platforms such as Webflow.

Any data we obtain from third parties will be processed in accordance with this Privacy Policy.

How we use your personal information

We use your data for the following purposes:

• Providing products and services: To process payments, fulfil orders, manage your account, arrange shipping, and facilitate returns or exchanges.
• Marketing and advertising: To send you marketing communications via email, SMS, or postal mail and to display tailored advertisements. This is based on our legitimate interest under Art. 6 (1) (f) GDPR to promote our products.
• Security and fraud prevention: To detect, investigate, and address potential fraud, illegal activity, or security risks.
• Communication and service improvement: To respond to inquiries, provide customer support, and enhance the Services in line with Art. 6 (1) (f) GDPR.

How we disclose personal information

We may share personal information in the following scenarios:

User-generated content

If you submit product reviews or other content in public areas of the Site, it will be accessible to anyone. We are not responsible for how third parties may use or share publicly available information.

Third-party websites and links

The Site may include links to third-party websites. We are not responsible for the privacy or security practices of such sites. Review their privacy policies for more information.

Children’s data

Our Services are not intended for children. We do not knowingly collect personal data from individuals under 16 years old. Parents or guardians may contact us to request deletion of any data collected from a child.

Security and data retention

We implement measures to secure your personal data, but no method is entirely secure. Information transmission via the internet is also not guaranteed to be secure.We retain personal data as needed to maintain accounts, fulfill Services, comply with legal obligations, or resolve disputes.

Your rights

Depending on your location, you may have the following rights under applicable data protection laws:

• Right to access: Request details about the personal data we hold about you.
• Right to erasure: Request deletion of your personal data.
• Right to portability: Request a copy of your data or transfer it to a third party.
• Right to opt-out: Request exclusion from targeted advertising or data sharing.
• Restriction of processing: Request limitation of data processing.
• Withdrawal of consent: Revoke consent where processing relies on it.

To exercise these rights, please contact us using the details below.

Complaints

If you have complaints about our processing of your personal data, please contact us. If unresolved, you may lodge a complaint with your local data protection authority.

International users

Your data may be transferred outside your country. Where applicable, we use European Commission-approved Model Contractual Clauses for such transfers.

Contact us

For questions about this Privacy Policy or to exercise your rights, contact us at:
Email: info@woodnmore.nl
‍Address: Oerseweg 5, 7071 PP Ulft, Netherlands
For data protection purposes, we are the controller of your personal data.